FAQ

What is your return policy?

We do NOT accept returns but if there is a problem with your order, contact us at info@everstemstudios.com. Refunds will be provided for lost or damaged orders. 

How long does shipping take?

Standard shipping takes 5–7 business days. Expedited options are available at checkout.

How can I track my order?

Once your order ships, you'll receive an email with a tracking number.

Do you ship internationally?

Not yet, but maybe someday!

How do I care for my arrangement?

Its easy! Click here for care instructions.

How do I contact customer support?

You can reach us via the contact form on our website or by emailing info@everstemstudios.com.